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Literacy Volunteers News

Web Site: http://www.lvagnh.org
5 Science Park, 2nd Floor Rear, New Haven, CT 06511 - 1953
Tel: (203) 776-5899 Fax: (203) 745-4629

Non-profit agency that recruits, trains, and supports volunteer literacy tutors to work with adults. All tutoring is done at sites throughout the community and is provided free of charge.

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Seeking Full time Operations Manager

August 31, 2020

The organization has been serving Greater New Haven, Meriden/Wallingford and the Valley for over 45 years providing Free literacy services to adults: Basic Literacy tutoring for native English speakers with low reading skills and ESOL (English for Speakers of Other Languages).

Job Description as follows:

OPERATIONS MANAGER New Haven

Primary Responsibilities:

The role of the Operations Manager is to provide operational, program, administrative and fund development support to the Executive Director [ED], Board of Directors and Program Managers of Literacy Volunteers of Greater New Haven.

Functional duties:

This position encompasses administrative activities, data entry, analysis and reporting, support of both the ESOL and Basic Literacy programs as well as fundraising campaign functions of the Agency. >p> Position type:

This is a full time position, 37.5 hours a week and reports directly to the Executive Director.

Office Management/administrative duties:

1. Respond to telephone, email, or walk in inquiries; arrange appointments as appropriate. 2. Supervise and coordinate volunteers and reception desk staff to assist with administrative and office tasks. 3. Assist ED with Board/grant/office reports and activities. 4. Office duties include: copying, filing, keeping files organized, organizing, inventory and ordering of office supplies, maintaining copier, collecting and processing daily mail. 5. Update signage and communication for the office. 6. Edit/maintain administrative forms. 7. Prepare bank deposits daily or as needed. 8. Update information to website and/or social media in a timely fashion. 9. Assist with all fundraising activities administratively and in �attendance' as required.

Program/fund development duties: 10. Ensure timely and accurate input of Salesforce database and/or other data base entries. 11. Runs/prepares reports/statistics for ED/staff/Board as needed. 12. Communicate with Staff, Board, Donors and others via email/phone/Salesforce, etc. 13. Prepare and share Organization's annual calendar of events. 14. Coordinate preparation and emailing of 3 times yearly newsletter in coordination with Marketing Committee. 15. Coordinate publication of Hear Our Voices. 16. Provide staff support for fundraising events. 17. Coordinate attendance for trainings/meetings/events, etc

Student/Tutor Recruitment

18. Process new tutor and new student applications for the Program Staff. 19. Advertise on-line and in print media for all Program promotions. 20. Communicate with prospective Tutors giving information regarding training/organization. 21. Coordinate preparation of training materials as directed by Program Managers. 22. Set up/reserve training space. 23. Other duties as requested by Executive Director

REQUIREMENTS: This position requires cultural sensitivity, strong communication, and excellent organization, management, and interpersonal skills. Candidates must be able to work independently and with confidence. Candidate must have proficiency in Windows/MS Office as well as Google and social media applications. Familiarity with database entry a must. Experience in marketing, networking and community building preferred. College degree and 1 - 3 years of related experience preferred. Familiarity with Sales Force and possessing bi-lingual abilities are highly beneficial. Interested parties can send a cover letter and resume to my attention. Thank you. Lou Louis D. Perno, MSW Literacy Volunteers of Greater New Haven 5 Science Park New Haven, CT. 06511 (203) 776-5899 louisperno@lvagnh.org www.lvagnh.org "Save, Strengthen, Rebuild and Transform Lives Through Literacy"

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